FAQs
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at guicaseshop@gmail.com
Q. Where do you ship from?
A. We ship from our partnered warehouses & factories located in USA, France, Australia, Germany, Spain, Italy
A. We ship from our partnered warehouses & factories located in USA, France, Australia, Germany, Spain, Italy
Q. How long will it take for my items to arrive?
A. It will usually take 12 - 20 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location. 12 - 20 day shipping is only available in countries that we have warehouses in.
Q. How long will it take to receive a tracking number?
A. It will take usually between 2-3 business days.
Q. Where can I place an order from?
A. You can place an order from any country, we ship Worldwide.
Q. Is shipping really FREE?
A. Yes... yes it is.
Q. Where is you company located?
A. We have an office in Toronto, located in Canada; Supply warehouses in: USA, France, Australia, Germany, and many more!
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to guicaseshop@gmail.com
Q. How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal
Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure.
Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.